Audit & Assessment

Audit(s), Assessment(s), Reviews

Customer Insights

Market and Competitive Analysis

Branding and Messaging

Sales and Marketing Alignment

 Revenue Channels and Performance

Marketing Operations and Automation

Content and Campaign Performance

Pricing and Revenue Model

Sales Performance and Metrics

Financial Metrics and KPIs

Customer Retention and Loyalty

Let’s Chat About Your Plans For Growth

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Locations
MidWest
John Hancock Center 875 N Michigan Ave 31st floor Chicago, IL 60611

West
166 Geary St 15th Floor #1276 San Francisco, CA 94108
Contact With Us
Call us: 415.741.0714
hello@wrgould.com

Where You Are

Having a clear, well-defined plan before you start spending marketing money is essential to ensuring you’re not just throwing resources at tactics that don’t move the needle. Equally important is evaluating what you’ve already been doing before deciding what to change. It’s easy to assume that pouring more money into new channels or strategies will yield better results, but without a proper assessment of what has and hasn’t worked, you may be missing critical insights. 

Taking the time to analyze past operations allows you to identify patterns, optimize what’s effective, and cut what isn’t. This continuous process of refinement is what leads to sustainable success. 

Overview

Auditing and assessing all marketing, sales, and revenue  operations begins with gathering data on current processes,
performance metrics, and customer behavior to identify strengths, weaknesses, and inefficiencies. Next, analyze this data to uncover gaps, bottlenecks, and areas for optimization that may hinder scalability. Finally, use these insights to inform a new strategy that aligns resources, streamlines workflows, and sets measurable goals for sustainable growth.

What you get

Getting a solid picture of where your operations are, what’s working and what’s not, lays the foundation for a strategy that drives scalable growth. By streamlining systems, aligning cross-functional teams, and eliminating inefficiencies, you create a well-coordinated structure that can adapt and expand as the business grows. This
strong operational foundation ensures that future efforts are efficient, measurable, and positioned to maximize impact as you scale.

The Results

Performing these assessments and audits can lead to improved operational efficiency, higher conversion rates, and increased revenue by optimizing processes and eliminating bottlenecks. With a clear understanding of what works and what doesn’t, businesses can focus resources on strategies that drive scalable growth and measurable results.

Revenue Uplift:

Businesses often see a revenue increase of 10-30% after implementing changes based on audit insights, especially by refining customer targeting, optimizing channels, and improving conversion rates. Customer Lifetime Value (CLTV) Growth: Improved customer experience and targeting can increase CLTV by 15-20% as retention efforts become more strategic.
CAC Reduction:
Targeted, effective marketing can reduce CAC by 20-40%. Audits often identify underperforming channels and strategies, allowing for better budget allocation and optimization. Increased Marketing ROI: By reallocating resources to higher-performing channels, companies can see a 15-25% improvement in marketing ROI.
Lead-to-Customer Conversion Rate:
Audits often lead to clearer sales-marketing alignment, optimized messaging, and improved hand-off processes, which can boost conversion rates by 10-20%.
Increased Funnel Efficiency:
Improving conversion rates at each funnel stage can reduce lead drop-off by as much as 15%, directly impacting pipeline value and sales velocity.
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Contact Us!

John Hancock Center
875 N Michigan Ave 31st floor
Chicago, IL 60611

Call us: 415.741.0714

Mon – Sat: 8.00am – 18.00pm / Holiday : Closed